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National Advice & Helplines



Helping families find later life care

Autumna is the UK's largest and most detailed directory of later life care providers. We help families find the most suitable care for their loved ones through our comprehensive database of over 26,000 care homes, retirement communities, home care and live-in care providers. We also offer a free advice line where you can speak to our experts about your care needs.

Start Your Search

We believe that everyone deserves to be able to access a higher standard of care, and we are committed to improving standards and transparency across the entire elder care sector.

If you are looking for dementia care for your loved one, Autumna is the best place to start. We can help you find the right care provider for your needs and budget. Why not tell us a little bit about your requirements and we can send you a free bespoke shortlist of care providers.

Get Your Free Shortlist

For further support please contact our advice line on 01892 335 330.

Our advice line hours:

Monday to Friday 8:30am to 5:30pm
Saturday 10am to 5pm
Sunday 10am to 4pm

Useful Resources

Dementia care: What we all need to know

Top tips when searching for a dementia care home

Decision Aid

University College London have worked with current & former carers, as well as professionals working with people living with dementia to develop the Decision Aid. It guides carers through the process of making difficult decisions whilst taking into consideration the wishes & preferences of the person living with dementia & the legal aspects of making  decisions: download pdf

Alzheimer’s Research UK

Information and advice about dementia and taking part in dementia research. Dementia Research Infoline 0300 1115 111. visit website 

Alzheimer’s Society

Support, advice & guidance. Dementia Connect Support Line: 0333 150 3456: visit website

Carers UK

Information & guidance for unpaid carers on finances, practical support, health, work & relationships. Helpline: 0808 808 7777 : visit website

Dementia UK Helpline & Information:

Dementia UK Admiral Nurses offer practical & emotional support to families on 0800 888 6678 or email

Responding to Changes in Behaviour (Northern Health & Social Care Trust)

Supporting Carers to understand & respond to changes in behaviour in people with dementia: visit website

SCIE (Social Institute for Excellence)

Videos from SCIE are designed for family carers of people living with dementia. They cover a variety of topics, including: Coping with Unusual Behaviour; Active Listening; & Creating the Right Environment: visit website

Advance Care Plan: My Future Wishes

West Yorkshire & Harrogate Health & Care Partnership has focused on improving opportunities for people affected by dementia &/or frailty (including family carers) to have a conversation about their wishes for future care, record these, & share them with staff involved in their care. tide have been involved in developing this Advance Care Plan, which can be completed digitally or by hand: download pdf

Herbert Protocol – Safe & Found (England, Scotland, Wales)

A form that carers, family or friends of a vulnerable person can fill in that will help the police if the person goes missing. The exact form & guidance varies slightly depending on area, so look on your local police website. An example can be found here: visit website

Social Care Institute for Excellence

Information, guidance, resources & accredited training for anyone supporting people with dementia: visit website